Soft1 Cloud CRM

Soft1 Cloud CRM Series 6 is an all-in-one, software as a service solution that assists your business people establish closer connections with your customers, provide professional customer service, sell more and grow your business further.

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Connect with your customers from anywhere

Soft1 CRM Series 6 provides your business with the edge to gain visibility into the most accurate customer information and better understand your client’s behavior. Featuring real-time functionality, Soft1 CRM Series 6 enables your people to connect and strengthen existing relationships as well as create new sales opportunities from anywhere, using any mobile device.

Operating on the Microsoft Windows Azure platform, Soft1 CRM Series 6 helps your business reduce its operational costs while your sales people sell more, your managers know more and your customers enjoy amazing services.

Bring your customers' information in one place and execute every part of the customer experience, from marketing, sales, support and service. Enable your executives to easily leverage data for resolving support issues and efficiently manage orders, payments, leads and sales opportunities. Stay always ahead of your competition and offer an even greater customer experience through your mobile workforce.

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Why is CRM important to your business

Turn more leads into sales

Soft1 Cloud CRM Series 6 offers everything your sales people need to effectively manage sales opportunities, track customer information on real-time and execute cost-effective campaigns to turn more leads into customers, faster.

Insightful customer support

Easily consolidate customer information with your sales analytics and build comprehensive reports to efficiently identify trends and draw insights. Drive your sales and build loyal customer relationships through insightful customer support.

Keep your costs low

Forget all the large upfront and ongoing investments to purchase and manage your software and hardware. Simply implement Soft1 Cloud CRM Series 6 to your requirements and run it with a pay-as-you-go, subscription model with no tradeoffs on performance or functionality.

Better serve your customers

Improve your customer relationships and help your people deliver outstanding customer service and support, every time. With Soft1 Cloud CRM Series 6, you can easily automate communications, focus on personalized service and resolve customer issues, better than ever.

Connect from anywhere

Enable your workforce to manage customer relationships and maximize the value of every sales opportunity. Soft1 Cloud CRM Series 6 offers your sales team all they need to efficiently manage existing and prospective clients at all times, from anywhere, using any mobile device.

Utmost security and reliability

Operating on the Microsoft Windows Azure data centers, Soft1 Cloud CRM Series 6 offers you peace of mind with its unparalleled level of security, network monitoring, backup and disaster recovery solutions.

Features

Marketing

Campaigns Management, SMS Campaigns, Customer Database Management, Customer Questionnaires and Surveys Management

Operations

Projects, Services & Technicians, Routes, Contact Management, Approvals Management, Gmail & Outlook Integration

Reporting

File Attachments, Optional Fields & Aggregators, Report Designer (basic & advanced), Merging, QlikView Run Time, Ready-to-run Reports

Sales

Sales Force Management, Collectors, Customer Management, Prospect Customers, Contact Management, Lead Management, Sales Orders, Merchandising

Custom Tools

Form Designer, Script Builder - Workflow Scenarios, Run Time Rights, Remote Systems, Alert Systems, Customization Toolkit

Mobility

Fully configurable user interface, easily adjusted to laptop, tablet or smartphone devices, using Soft1 360 mobile application